School Policies & Procedures
2024-2025

Loxdale English Centre, Brighton, is the perfect location for your studies. If you are looking for high quality, our School is accredited by the British Council for teaching English.  Loxdale is also a member of English UK, Young Learner EnglishUK, and Sussex Safeguarding.

Since it was founded in 1968, Loxdale English Centre has run high quality English courses for thousands of students. Most of our language teachers have several year’s experience in the teaching of English as a foreign language. As a further guarantee of quality, our School is accredited by the British Council for teaching English and is a member of English UK.

We welcome international adult students to Loxdale all year round and we have special programmes during January and the summers for young learners. Closed courses for adults and young learners are also accepted at any time out of the summer period.

Abusive Behaviour Policy*

Abusive behaviour Policy

The golden rule poster

Loxdale Centre welcomes open and honest communication with students and
visitors. Our staff will discuss any concerns or problems that students or visitors
may have in a polite and professional manner.
However, we will not tolerate any aggressive or abusive behaviour towards
staff, students or visitors.
Our staff have clear guidance, which allows them to end any phone call or
discussion that deteriorates to an unacceptable level. Swearing and shouting is
an example of this. If needed, we will call the police to escort you off the
premises.

How to be british poster

Anti-bullying and Anti Harassment Policy*

Bullying & Harassment Policy 

Anti-Bullying poster

At Loxdale we want all our students to feel happy, safe and cared for. All have the right to be treated
kindly and will respect at school, on activities and in their home environment. All forms of harassment
and bullying are unacceptable from students, staff, group leaders or homestay providers.
Harassment and bullying are harmful and can affect performance and morale. This will not be accepted
at Loxdale English Centre.
The aim of this policy is to protect staff, homestay providers and students from harassment and
bullying. If you, or you see someone else being bullied, please talk to Anna, James or Jodie. We will
investigate any complaint of harassment or bullying. Please talk to us and ask for help.

Bullying can be

Image of child being bullied

….. verbal

Calling people names

Playing cruel jokes on people

Threatening people

Children whispering about a child

….. non verbal

Ignoring people

Embarrassing people in public

Telling other people not to be
friends with someone

…… physical

Pushing

Kicking, punching and hitting

Taking or hiding someone’s
things

.. on the phones/social media

Posting horrible/personal photos of a person or horrible or threatening messages on social media such as on Instagram or Snapchat

Social media bullying

Bullies want their victims to feel intimidated, degraded, embarrassed, unhappy, scared.

You should never have to feel like this.

Ask for help.

help icon

 

Attendance, Holiday, and Lateness Policy for Adult Students *

Attendance, Holidays & Lateness Policy: Adult courses

Attendance, Holidays & Lateness Policy: Adult courses

Attendance and Lateness Policy for Young Learners*

Attendance & Lateness Policy: Young Learners

Attendance & Lateness Policy: Young Learners

Bookings for Students with Disabilities, Mental Health Issues or Special Educational Needs*


Code of Conduct*

Code of Conduct

Code of Conduct

Compliments and Complaints Policy*

Compliments & Complaints Policy

Compliments & Complaints 1/2

Compliments & Complaints Procedure

Complaints Procedure

Cookie Policy 🍪

Cookie Policy

In order to understand these settings, the following links may be helpful.

Otherwise you should use the 'Help' option in your internet browser for

more details.

 Internet Explorer:

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies ·

Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ·

Chrome

https://support.google.com/chrome/answer/95647 ·

Safari

https://support.apple.com/kb/PH21411?locale=en_US

If you wish to see our full Data Protection Policy, please look on our website.

Covid Policy*

Covid-19 virus Policy

for Summer 2022

Obviously our lives have changed enormously since March 2020 when the Coronavirus started affecting people in Europe significantly. The safety of our students and staff is always our main concern and we will be taking measures to ensure that we do all we can to ensure this and follow UK government and industry advice for schools.

The UK has now opened up society for the most part and there are very few restrictions in place. Loxdale adopts arrangements as dictated to by government policy. This means that, at the moment we don’t have any restrictions in place.

We only have two requests of students:

1. If they feel ill, they take a lateral flow test (provided by Loxdale), and/or wear a mask so they don’t pass it on to anyone else.

2. That they regularly wash their hands and use antibacterial hand gel if they are not well.

Insurance

If your country still has travel restrictions in place, please make sure that your travel insurance covers COVID-19 related costs like flight cancellations before leaving your country.

Either your insurance or you are responsible for the extra cost of accommodation, flights, meals etc. if you have to stay in the UK longer than planned because of mandatory self-isolation.

Future?

If a new variant develops or the situation gets worse again, Loxdale will look at amending our school policy to include ways of protecting our students, staff and hosts. This may include staggered start times and 2-class Bubbles’, periods of online teaching or English Plus class restrictions.

Please be aware that I and my staff are always here to help and support you throughout your stay, by phone, online and in person. I hope that you realise that we will do our best to give you the best possible experience in the UK and will only change our procedures if we have to to protect the health of our students, staff or hosts.

Please e-mail and ask any questions you may have, I’m always happy to help.

With best wishes

Anna

Anna Thatcher

Principal

Data Protection Policy and Privacy Notice*

Data Protection Policy for our customers

Data protection 1 data Protection 2 data protection 3

data protection 4

Data Protection 5

How to contact us:

Firstly contact us direct at: Locks Hill, Portslade, Brighton, BN41 2LA, UK

[email protected] +44 – (0) 1273 414 973

If you can’t get hold of us, our EU GDPR Representative is: Ronny Larsson, FU Sweden [email protected] + 46 8 789 41 73

DBS Policy*

Disclosure and Barring Service Policy

Disclosure and Barring Service Policy

Disciplinary Policy for Adult Students*

 

Page one Disciplinary Policy and Procedures for adult students 1:3

2/4 discipline doc

3/4 discipline doc

Disciplinary Policy for Young Learners*

Discipline procedures young learners 1 Discipline procedures young learners 2

Equality and Discrimination Policy*

Equality & Anti-Discrimination Policy

Equality, Diversity and, Inclusion & Anti-Discrimination Policy

Equality, Diversity and, Inclusion & Anti-Discrimination Policy

E-Safety Policy for Adult Students *

E-Safety & Social Media Policy

E-safety 1/3 e-safety 2/3 e-safety 3/3

E-Safety Policy for Young Learners *

E-Safety & Social Media Policy

e-safety for kids

First Aid Policy*

First Aid Policy

Health and Safety Policy*

General Health and Safety Policy and Procedure

 

General Health and Safety Policy and Procedure 1/3 General Health and Safety Policy and Procedure 2/3 General Health and Safety Policy and Procedure 3/3

How to Contact the Designated Safeguarding Leads*

Attendance and lateness  policy

Insurance*

Booking International Insurance

 

(If interested, please contact us for more details)

 

 

Group Policy Insurance 

 

Insurance policy summary

Loxdale insurance summary page 2

Insurance Target Market page 5 Insurance Target Market page 4 Insurance Target Market page 3 Insurance Target Market page 2

Loxdale group Policy page 1 Loxdale group Policy page Loxdale group Policy page 2 Loxdale group Policy page 3 Loxdale group Policy page 4 Loxdale group Policy page 5 Loxdale group Policy page 6

 

Loxdale Summary List page 1 Loxdale Summary List page 2

A translated summary of our insurance documents can be found in the languages below:

-          Arabic

-          English

-          French

-          German

-          Italian

-         Japanese

-          Polish

-          Portugese

-   Simplified Chinese

-          Spanish

-          Thai

Traditional Chinese

-          Turkish

-          Vietnamese

Endsleigh Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. This can be checked on the Financial Services Register by visiting its website at https://register.fca.org.uk/.Endsleigh Insurance Services Limited. Company No. 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4

Preventing Sexual Harassment Policy*

Preventing sexual harassment 1/2 Preventing sexual harassment 2/2

Prevent Policy*

Prevent policy 1

prevent policy 2

Risk Assessment Policy*

Risk Assessment Policy and ProcedureRisk Assessment Policy and Procedure

Updated: 19th November 2024
Safeguarding Policy*

What is Safeguarding?

safeguarding 1 safeguarding 2 safeguarding 3 safeguarding 4 safeguarding 5 safeguarding 6 safeguarding 7 safeguarding 8 safeguarding 9 safeguarding 10 safeguarding 11 Safeguarding 12 safeguarding 13 safeguarding 14 safeguarding 15 safeguarding 16 safeguarding 17

Safe Use of Photographs and Videos*

Policty for safe use of photographs

Child to Adult Safeguarding Form*

child safeguarding form page 1 child safeguarding page 1

Child to Adult Safeguarding (Summer)*

page 1 child safeguarding to adults page 1 summer page 1 child safeguarding to adults page 2 summer

Loxdale Terms and Conditions*

Terms & Conditions

terms and conditions 1Terms and conditions 2