MORE THAN JUST ENGLISH

FAQ

Most frequent questions and answers- for YOUNG LEARNERS

Please read below to help answer any questions you may have prior to coming to study at Loxdale English Centre. If you have any questions not listed below please do not hesitate to send your questions to office@loxdale.com 

When you become a student at Loxdale you will receive a student handbook that answers many more questions in detail. 

There are some terms that you need to know when reading the information below:

If you are aged 8 to 12 years old, you are a Pre-Teen Student.
If you are aged 13 to 17 years old, you are a Teenager.

If you come alone (without a group leader), you are an Independent Student.
If you come with a group of school friends and a teacher/agency staff, you are a Group Student.

We accept age 8+ in our summer course and age 12+ on our winter courses.

Accommodation - Homestay Family

Yes absolutely if they have also booked a room in the same homestay. 

It is rare to want or need to change your host.  In 2019 less than 2.5% students asked to change homestay family.  However, please see Jodie if you are not happy with your host or are not sure about something.  It is an important part of your stay in the UK and we want you to feel comfortable.  Most issues can be talked through and resolved, however, if you still want to move, Jodie will organise this.

pastedGraphic.png Laundry

Your host or the residence will do one laundry load a week for you free of charge.  Please ask your host how and when your laundry will be done.  

Yes, please do request a host that has the building requirements you need in their home. 

If your host has asked you to leave their home, we will discuss the reasons why you have been asked to move and look at how this will not happen again.  If it is due to unacceptable behaviour by you, you will need to behave differently so that you do not cause offence or inconvenience to your new host.  

If it happens on more than twice, we cannot guarantee that we can find another host for you and you may be expelled.  You will be refunded any of your remaining homestay fee.

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pastedGraphic.png Electronics

You may use your telephone and tablets in your free time.  However, we will take your phones away from you on some activities.  After 10pm nobody should be using their electronic devices.

pastedGraphic.png Damage

You are responsible for any accidental damage you may cause in your homestay or at the residence.  You, or your parents, are expected to pay compensation to the host if any damage is caused.  However, please always tell us if anything happens so we can help you.

 

pastedGraphic.png   pastedGraphic_1.pngCommunication and the internet

The residence, and most hosts, have Wi-Fi nowadays and this does not cost you anything.  Please be aware that that you should not download any inappropriate or illegal material.

There are so many ways to keep in touch with your family and friends.  Please be considerate about the timing of your calls, playing music or computer games.  Nobody should be making calls or listening to music loudly after 10pm.  

English people generally go to bed earlier than in other parts of the world so please don’t talk too loudly when they, or their children, are asleep.

 

 

 

Most hosts have Wi-Fi nowadays and this does not cost you anything. Please be aware that that as the host is responsible for the internet contract, you should not download any inappropriate or illegal material.

Keep your bedroom tidy!  Your host can’t clean your bedroom if your clothes are on the floor.

It’s nice to offer to help around the house – to set the table, clear the dishes after dinner.  It’s important to speak English as much as possible so ask your hosts questions about living in England, food, holidays, family or homework.

page5image13710960 Heating

Most people in the UK have heating on between October and April.  All forms of heating are expensive in the UK, especially electricity.  Please do not leave heaters or lights on when not required.  

In the UK the heating is not left on all the time.  Usually we put on the heating on a timer to come on between 6 and 8.30am. Then it will turn off and come on again for the afternoon and evening, often between 5 and 10pm.

It is important to remember that a homestay ‘family’ does not always consist of two parents with children.  A couple, or widow(er) whose children have grown up and left home make excellent homestay hosts and often have much more time to chat with their students.

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After the school activities in the evenings, you go home straight away.  Your hosts have a copy of your programme and what time you should be home.  They will call you if you are late.  If you don’t answer, they will call the school emergency phone.

Always make sure you come in quietly so that you don’t wake any small children when you return.

If you have ‘Free evening with your hosts’ on your programme, you must stay at home.  You are not allowed out to the park/shops/Brighton etc.  Please don’t ask your host to allow you to go out as they have to say no.  It’s a school rule to keep you safe.

pastedGraphic.png Night/Afternoon/Evening away

Some of our students have family or friends who live in the UK.  Your parents may want you to visit them whilst you are in the UK for your course or your family friends may wish to visit you in Brighton for an afternoon and take you out for dinner.  

This is fine for teenagers but please follow the procedure below outlined on page 42 of your handbook. 

Please note that if Loxdale is not confident that you can travel by yourself, we will not allow this trip even if you have your parent’s permission.  Your safety has to come first.

No, you become part of the family when you live with homestay accommodation so are expected to tidy up after yourself and to be considerate.  You will share the same meals and living rooms.  

In most houses, you will share the bathroom with your hosts and/or other students.  English people usually shower once a day, a 5-10-minute shower. You should hang wet towels up when you have finished. 

An English bathroom is not a wet room – you must not get water on the floor.

Always ask your homestay family if you want to invite your friends to come into your house after activities one day.  English people consider it polite to do this.


Each host will have their own house policy. Most hosts would find it unacceptable for you to bring home a different person regularly!

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Sometimes your host may have other students staying in their home.  They will be a different nationality to you.  You will always be the only student guest from your country unless you have asked to share with a friend.  

Your homestay and the residence cannot be responsible for your money.  We recommend you use the school’s ‘Bank’.  See page 43 of your student handbook for more details.

pastedGraphic.png Showers and baths

The cost of utilities (gas, electricity and water) is expensive in the UK.  It is expected that you will be allowed one bath or one 10-minute shower each day.  Please ask your host about the best time for you to have a bath or shower.  Always leave baths, showers and toilets clean after use.

pastedGraphic.png pastedGraphic_1.pngTowels and Bed linen

Your host will change your bedding and give you clean towels every week.  

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You may be given a key to the house, but you will not have a key to your bedroom as it is not usual to have locks on bedroom doors.

In the UK all toilet paper should be put in the toilet.

All female sanitary products should be put in the bin.

Residence Accommodation questions

Loxdale English Centre has been using this residence since 2016.  It is normally a Youth Hostel called Truleigh Hill and is in the Sussex Countryside, a 17-minute drive from Loxdale.  It’s a beautiful and safe area.  

Most of our Residential staff have been working with Loxdale for the past 8 years.  

There are between 2 and 6 people sharing each room.  Wherever possible, we try to mix nationalities in the rooms so that you have to speak more English.

The rooms have bunk beds with storage underneath, a wardrobe, a sink, bedside tables.  The toilets and showers are in the corridors.  The social room is upstairs and there is a large garden on the site.

Truleigh Hill has Wi-Fi and this does not cost you anything.  Please be aware that that you should not download any inappropriate or illegal material.

It is unusual not to get on with another student in your bedroom, however, please tell James (Residential Manager) or Anna (Principal) if you are not happy with your roommate or are not sure about something.  It is an important part of your stay in the UK and we want you to feel comfortable.  Most issues can be talked through and resolved, however, if you still want to move, James will organise this.

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The residence is small with only between 8 and 30 students.  It is more like a large homestay family made up of our staff and the students as our staff will eat meals with you and are with you whenever you are at Truleigh Hill.  The staff have bedrooms in the same corridor as yours so you can always get help if you need it.

The centre is for students aged 8 to 14 years old.  We recommend that older children live with our homestay families.

A normal school day:

0700 to 0715 Our staff will wake you up

0730 to 0815 Breakfast

0825 Depart the residence

Day at school with lessons and activities

1800 Dinner at Loxdale

1900 Evening activities at Loxdale, or sometimes at Truleigh Hill

2100 Back home to the residence and shower time!

2115/45 Bedtime for Pre-Teens (8 to 12 years)

2215 Bedtime for Teenagers (13 & 14 years)

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Sometimes our students live in a hotel, Airbnb or rented flat in Brighton with their parents whilst they study with Loxdale.  Sometimes they have a family friend who they will be living with.

There are some things to remember when in this type of accommodation:

  1. Don’t forget a packed lunch or money to buy lunch at Loxdale.  You can buy the weekly lunch at Loxdale in advance if you want.
  2. It takes about 25 minutes by bus from the centre of Brighton to Loxdale, 15 minutes by bus from Hove and between 10 and 12 minutes from Shoreham.  It is best and cheapest to buy a weekly bus card.  Please allow time to get here in time for lessons at 0845.
  3. We expect your hosts or parents to bring you to school and collect you on your first day.  It would be nice to meet them, check phone numbers and to give them information about your day.  If you are 8 to 11 years old, we expect them to bring you to and from school every day.

pastedGraphic.png Plugs and adapters

The UK uses 220/240v 3-pin plugs.  You need to bring an adapter with you.

 

Portslade            

As you probably know by now, Loxdale English is in the Brighton suburb called Portslade.  It is near Portslade Old Village (2-minute walk) and just north of the modern centre of Portslade (10-minute walk).  Portslade-by-Sea and Portslade Old Village each have their own distinctive character.

The location is excellent in a nice Brighton suburb with shops nearby, the centre of the city only a 25-minute bus ride, and the South Downs National Park only a 15-minute walk away.

Portslade Village was built up in the 16th century. The arrival of the railway from Brighton in 1840 encouraged rapid development of the coastal area and in 1896 the southern part was renamed Portslade-by-Sea, making it distinct from Portslade Village.  The village today has a post office and small store, cafés, large charity shop, garden centre, beauty parlour, take away restaurant and pubs.

 

Portslade Village, nestles in a valley of the South Downs and still retains its 

rural character with flint buildings, a village green and the small parish church 

of St Nicolas, dating from approx.  1150.  Other interesting buildings include 

Portslade Manor, one of the few surviving ruins of a Norman manor, built in 

the 12th century and Foredown Tower.  This has a camera obscura, one of only 

two in the south of England. It is open to the public.           

Portslade High Street

Portslade-by-Sea, to the south, straddles the small but busy seaport harbour basin of Shoreham harbour and is the industrial centre of Brighton & Hove.  Portslade train station is in Boundary Road, the main shopping area.   This area has restaurants, supermarkets, pubs and shops.   Boundary Road is, as the name suggests, the boundary between Portslade and neighbouring suburb of Hove.

 

Buses:

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The bus stop is outside school with a direct bus service to the centre taking between 20 and 25 minutes.  No. 1 and No. 1A buses go every 7 minutes during the day and every 15 minutes in the evenings.  

There are copies of the bus timetable by Reception.  

If you would like to, you can buy bus passes and find out bus times from Reception.  In 2020 weekly passes approx. £24.  

A day ticket is about £5 and is valid for the whole of Brighton & Hove.  You can travel on it all day as many times as you want.

If you live with a homestay family, they live a maximum 25-minute walk from Loxdale.  However, all hosts have a bus stop nearby if you prefer to get the bus.

pastedGraphic.png pastedGraphic_1.pngTowels and Bed linen

Your host will change your bedding and give you clean towels every week.  

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You may be given a key to the house, but you will not have a key to your bedroom as it is not usual to have locks on bedroom doors.

In the UK all toilet paper should be put in the toilet.

All female sanitary products should be put in the bin.

Questions about boarding and meals

If you chose bed and breakfast, you will only have breakfast with your homestay. 

If you chose half board lunch, you will have cooked lunch at school. A varied meal is provided each day.

Students then cook their own meal at home or go out for dinner in the evenings. Please make sure you wash up and clean the kitchen straight after you have used it.

If you chose half board dinner, you will have dinner with your hosts and organise your own lunch. If you want to buy lunch at school, please book your meal before 1100 each day so that it can be ready on time. Or, you can bring your own lunch. You can heat up your own lunch in the student microwave.

The evening meal is your opportunity to practise English. Hosts are expected to sit with you during the evening meal on average 4 to 5 evenings per week. Remember to tell your hosts in advance if you will not be in for dinner. 
If we have day trips and you have lunch provided by the school, a packed lunch will be provided for you.

All half board and full board students have dinner with their hosts at the weekends. If you will not be home for dinner, we suggest you mention this to your host early in the week and ask them to provide you with a packed dinner or lunch instead of having to return home for dinner.

 

Yes absolutely please tell us about any dietary requirements before you arrive but please be aware that it may take longer to match you with an experienced host. 

If you chose full board, you have lunch at school and dinner with your hosts.
If we have day trips and you have lunch provided by the school, a packed lunch will be provided for you.

All half board and full board students have dinner with their hosts at the weekends. If you will not be home for dinner, we suggest you mention this to your host early in the week and ask them to provide you with a packed dinner or lunch instead of having to return home for dinner.

Adult students are expected to wash up after themselves. 

British food may be more greasy than you are used to. Cooking tends to be quite international can also be from all over the world. Traditionally British people have a large roast dinner on Sundays but that is becoming more rare with less families able to all get together on a Sunday afternoon each week. 

Questions about
Arrivals, departures & immigration & Insurance

Most frequent questions and answers
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When you arrive in England you will have to show:

  • ➢  Your passport and visa (if needed). If you wish to get a Short Term Study Visa on arrival, you must tell the Immigration Officer on arrival that you plan to study in the UK and show them the papers from the school.

  • ➢  The Loxdale English Centre Booking Confirmation letter and the invoice.

  • ➢  Proof that you have enough money to support yourself while you are in the UK, and that you

    have paid full fees or have enough money to pay full fees. Keep these papers together in your hand-luggage so you can get to them easily. 9

If you come from a country needing a visa from the UK, please arrange this in good time. Loxdale English Centre is accredited by Accreditation UK, which is a UK Border Agency approved accreditation body under the Immigration Rules for visitors. Once you have booked our course and paid the deposit, we will e-mail you the paperwork needed for a Short Term Study Visa for up to 11 months.

ALL students applying for visas need a letter of Confirmation Letter from Loxdale English Centre, evidence of your financial situation, to show that you have a reason for wanting to learn English and have the intention of returning home after the course.

If you are not sure whether you need a visa, it might be useful to look at the following website:

www.gov.uk/check-uk-visa