Adults
Frequently Asked
Questions

Adult learners frequently asked questions

 

 

We know that there are lots of things for you to think about when travelling abroad and it’s impossible to remember everything, all of the time! 

We are sure you will have questions at every point of your Loxdale experience from when you are thinking about whether or not to book the course, to when you are thinking about the practicalities of your journey to your host and even when you get here and start your studies

Once you book your course with Loxdale English Centre, you will be e-mailed the Student Handbook.

 

 

Homestay Questions

Can I share a room with my friend if they are also booking a homestay? 

 Yes, if you both want to share.  Normally adult students have single rooms with one of our homestay hosts. However, we also have some hosts who have two bedrooms or one bedroom with two beds. If you want to share with your friend or partner, please tell us their name at the time of booking.  We still expect you to try to speak as much English as possible with your host.

Can I change or leave my homestay if I am not happy?

Yes.  Jodie does a marvellous job of matching the right student to the right host but sometimes the connection might not be there – either from the host or from the student.  If you have any concerns about living with your host, please go and talk with Jodie to see if the situation is normal or whether something needs to be changed.   If you request to move, you normally have to give one week’s notice before the move.  Please be aware that living with a homestay host is not the same as living in a hotel.  You are living in someone’s house, as part of a family.  With this in mind, please realise that cleaning and laundry aren’t done every day but normally once a week, hosts won’t tidy up after you and we have one shower or bath a day.  As, with your own family, we’re sure that the offer of helping to lay or clear the table for dinner – although not expected - will be much appreciated.

Who will do my laundry? and how often?

Your host will do one load of washing once a week.  If you have more, you could discuss with them about paying for them to do more or go to a local laundrette instead.

Do you have hosts with houses suitable for disabled students?

Sometimes, it depends on availability.  Most houses in this area are unsuitable for wheelchair access but it depends on the student and whether they have any mobility, limited or none.  For example, very few homes have bathrooms on the ground floor.  In the UK, most homes have their bathrooms and bedrooms upstairs.  Sometimes, if they have them on the ground floor, they still have a hill to get up their drive, or maybe steps to get into the house.  We would recommend contacting us about your individual situation and proposed dates so we can see whether we have a suitable host available.

If your homestay asks you to leave is there a period of notice you have to pay?

If your host has asked you to leave their home, we will discuss the reasons why you have been asked to move and look at how this will not happen again.  If it is due to unacceptable behaviour by you, you will need to behave differently so that you do not cause offence or inconvenience to your new host.  

If it happens on more than twice, we cannot guarantee that we can find another host for you and you may be expelled.  You will be refunded any of your remaining homestay fee.

What happens if I damage something?

You are responsible for any accidental damage you may cause in your homestay or at the residence.  You, or your parents, are expected to pay compensation to the host if any damage is caused.  However, please always tell us if anything happens so we can help you.

Communication and the internet

You are welcome to use your hosts WIFI for free.  However, please be aware that that you should not download any inappropriate or illegal material.

There are so many ways to keep in touch with your family and friends.  Please be considerate about the timing of your calls, playing music or computer games.  Nobody should be making calls or listening to music loudly after 10pm.  

English people generally go to bed earlier than in other parts of the world so please don’t talk too loudly when they, or their children, are asleep.

Do I have to tidy up?

Please keep your bedroom tidy!  Your host can’t clean your bedroom if your clothes are on the floor.

It’s nice to offer to help around the house – to set the table, clear the dishes after dinner.  It’s important to speak English as much as possible so ask your hosts questions about living in England, food, holidays, family or homework.

Is heating included?

Most people in the UK have heating on between October and April.  All forms of heating are expensive in the UK, especially electricity.  Please do not leave heaters or lights on when not required.  

In the UK, the heating is not left on all the time.  Usually, we put on the heating on a timer to come on between 6 and 8.30am. Then it will turn off and come on again for the afternoon and evening, often between 5 and 10pm.

Does homestay family always mean two adults and two children?

No.  As in your own country, families come in all shapes and sizes.   Our hosts may have no children, young children, teenagers, adult children who live at home or no children living at home.  Some may be young, middle-aged or retired.  Some are single parent families, or living with a partner or husband/wife.  If you have a particular request, please let us know on your booking form so we can see whether we can help with your request.  Often, our best hosts are retired as they have more time to spend chatting with you, hosts with younger children can be busy with work and their own children’s lives.  However, in the same way that all our hosts are different, so are all of our students.  Some students want to stay with a family that will be chatty and part of their lives, other students want a host who will be happy with you going out late at night or a host who will let you be more independent.  The more information you give us about you, the easier it is to find the right fit.

Can I go away for a few days on holiday?

We expect our adult students to have at least 85% attendance on their course.  However, for students staying 12 weeks or more, that still allows time for some days away during your course.  If you would like a holiday, please let us know as soon as you know the dates so we can let your teachers and host know. 

For safety reasons, we would like to know where you are going and any address that you will be staying.

Are family bathrooms shared?

In most houses, you will share the bathroom with your hosts and/or other students.  English people usually shower once a day, a 5-10-minute shower. You should hang wet towels up when you have finished. 

An English bathroom is not a wet room – you must not get water on the floor.

Is the homestay located near a local bus stop?

Yes.

Will there be other students living with me?

Sometimes your host may have other students staying in their home.  They will be a different nationality to you.  You will always be the only student guest from your country unless you have asked to share with a friend.  

How often can I have a bath or shower?

The cost of utilities (gas, electricity and water) is expensive in the UK.  It is expected that you will be allowed one bath or one 10-minute shower each day.  Please ask your host about the best time for you to have a bath or shower.  Always leave baths, showers and toilets clean after use.

Towels & bed linen

Your host will normally change your bedding and give you clean towels every week.  However, for environmental reasons and to save water, many people prefer to have this done every two weeks instead.  Please discuss this with your host.

Will I be given keys to my own bedroom?

You may be given a key to the house, but you will not have a key to your bedroom as it is not usual to have locks on bedroom doors.

Can I stay out late?
Even though you are an adult, your host will worry about you. They don’t mind you coming home late/early (!) but they just want to know you are safe.

If you said you were coming home at 11pm but haven’t come home by 1145pm, they will be concerned. Just give them a quick text to let them know you’ll be home much later.

Always make sure you come in quietly so that you don’t wake them when you do return.

CanI have guests come over and possibly stay?

Please talk with your hosts about whether they allow you to have guests visit or even stay the night occasionally.
Each host will have their own house policy. Most hosts would find it unacceptable for you to bring home a different person regularly!

Can I be matched with an LGBT family?

Yes you can.

Can I keep myself to myself?

Yes, you can.  You don’t have to watch films or generally be with your host in the evenings.  It is up to you to tell us what you would like from your homestay experience so that we can find the right match for you.  During your stay, your bedroom is your oasis.  When you are there, your host won’t bother you and will assume you want to be by yourself.  That is absolutely fine.  However, we highly recommend that you make the most of your stay, and come out of your bedroom to the house social areas sometimes to mix with the rest of the family and help with your communication in English.

Can I choose to be placed with a non smoking homestay?/ those who only smoke outside?

Yes, absolutely. 

Where should I store my valuables?

Your homestay cannot be responsible for your money. We recommend locking it in your suitcase or handing it in to school where we can lock it in the safe for you. We recommend you have a minimum of £80 per week.

Please keep your valuables (money, credit cards, mobiles, cameras, tablets, jewellery etc) safe. Neither your host, nor Loxdale is liable for any loss or theft.

If you would like to keep anything in the school safes, please just ask.

How much roughly should I have per week as spending money?

It depends on what meal option you have chosen for your homestay.  If you have booked full board accommodation, we suggest having around £80 per week but of course this is based on individual spending.

How far is the homestay from the school?

Out of the summer, all host families are within a 28-minute walk of the school.  If you are studying on a summer course with our partner school, you may need to take a 15 minute bus to Palmeira Square, Brighton & Hove each day. 

Which plugs/ adapters are used in the UK?

The UK uses 220/240v 3-pin plugs.  You need to bring an adapter with you.



Questions about boarding and meals

What does full board mean?

Homestay students:  You have breakfast and dinner with your homestay host and then have a cooked lunch at school, Mondays to Fridays.  At weekends, you will have breakfast and dinner with your host.

The evening meal is your opportunity to practise English. Hosts are expected to sit with you during the evening meal on average 4 to 5 evenings per week. Remember to tell your hosts in advance if you will not be in for dinner. 

What is British food like?

The most traditional British meals are fish & chips, sausages and mash potato, pies and mash potato, shepherds pie and our Sunday roasts (chicken, pork, beef or lamb).  Traditionally British people have a large roast dinner on Sundays but that is becoming more rare with less families able to all get together each week.  However, Britain, and Brighton in particular is very cosmopolitan so we have many different influences on our food.   Many hosts will cook a variation of some of the food you eat at home e.g. pasta but the food at your host will depend on what they enjoy eating.

Brighton has a wide range of wonderful places to eat – pubs, restaurants, cafes and street trucks and you can eat food from around the world. 

Do I have to eat with my host?

No.  If you want to go out with your friends for dinner instead, that is fine. However, please let your host know in advance so they don’t waste your food.

What happens if I have a special diet?

Please tell us about any dietary requirements before you arrive.  It is fine to cater for special diets but it may take longer to match you with an experienced host. 

Who does the washing up after cooking?

If you have booked half board dinner or full board accommodation, your host will normally do the washing up.  As part of the family, it is always appreciated when you offer to help clear the table or help with the dishes occasionally.

If you have booked bed and breakfast or half board lunch accommodation and do your own cooking, you are responsible for your cleaning and washing up and need do this immediately after your meal.

What does bed and breakfast mean?

If you chose bed and breakfast, you will only have breakfast with your homestay. 

What does half board mean?

If you choose half board accommodation you have two meals provided each day.  At Loxdale English Centre you can choose from the following:

Half board lunch: You will have breakfast with your host and a cooked lunch at school, Monday to Friday. A varied meal is provided each day.  At weekends, you have breakfast and dinner with your hosts.

Students then cook their own meal at home or go out for dinner in the evenings. Please make sure you wash up and clean the kitchen straight after you have used it.

Half board dinner: You will have breakfast and dinner with your hosts each day.

You then bring your own food for lunch at school, or you can buy lunch at school.  If you want to buy lunch at school, please book your meal before 1100 each day so that it can be ready on time.

The evening meal is your opportunity to practise English. Hosts are expected to sit with you during the evening meal on average 4 to 5 evenings per week. Remember to tell your hosts in advance if you will not be in for dinner.

At weekends, both options provide breakfast and dinner with your host.

Arrivals, Departures & Immigration and Insurance

What will I need to show to Immigration?

When you arrive in England you will have to show:

  • ➢  Your passport and visa (if needed). If you wish to get a Short Term Study Visa on arrival, you must tell the Immigration Officer on arrival that you plan to study in the UK and show them the papers from the school.

  • ➢  The Loxdale English Centre Booking Confirmation letter and the invoice.

  • ➢  Proof that you have enough money to support yourself while you are in the UK, and that you have paid full fees or have enough money to pay full fees. Keep these papers together in your hand-luggage so you can get to them easily. 

Will I need a visa?

If you come from a country needing a visa from the UK, please arrange this in good time. Loxdale English Centre is accredited by Accreditation UK, which is a UK Border Agency approved accreditation body under the Immigration Rules for visitors. Once you have booked our course and paid the deposit, we will e-mail you the paperwork needed for a Short Term Study Visa for up to 11 months.

ALL students applying for visas need a letter of Confirmation Letter from Loxdale English Centre, evidence of your financial situation, to show that you have a reason for wanting to learn English and have the intention of returning home after the course.

If you are not sure whether you need a visa, it might be useful to look at the following website:

www.gov.uk/check-uk-visa

Which is the best airport to fly into?

The best airport to fly into is Gatwick as it is only about 45 minutes away. 

I booked a taxi transfer through Loxdale, will anyone be at the airport to meet me?

If you have booked a taxi, the driver will be waiting for you as you come out from Customs into the Arrivals Hall with your luggage.  He/she will be holding a Loxdale English Centre sign with your name on it.  The driver will take you straight to your host.

Will the homestay hosts be there to meet me at the airport?

No.  Homestay hosts are not expected to collect you from the airport.  If you would like Loxdale to organise a taxi, just ask.

Will the taxi driver help me check in when I depart?

No.  The driver will take you to the correct terminal and drop you off outside.   If you would like help with check in, please talk to the office as we can arrange that as an extra cost.

Should I get insurance before I travel?

Yes, we strongly recommend that you take out travel and medical insurance before you come to the UK.  The School is not liable for loss, damage or injury to persons or property while attending school.  Students must pay for any damage caused by them to Loxdale property or host. 

 

We recommend that, your travel and medical insurance covers:

  • Cancellation or curtailment of your course for any reason,
  • Medical expenses – e.g. injury, hospital stay, repatriation, dental care  (not all cover dentists so do check)
  • Damage to your personal property/items and damage by you to Loxdale or your host.

 

Loxdale offers Medical and Travel insurance through our insurers.  For the price and full policy, please ask.

 

Whoever your insurer is, normally there is an ‘excess’ fee – you have to pay the first £40 (or similar) before the insurance company will pay the rest e.g. if you have a £200 bill, you pay £40 and they pay £160.  We recommend that whenever you spend money on medical issues, always keep your receipts in case they add up to more by the time you go home.

I have not booked a taxi transfer. What's the easiest and cheapest ways to get to my hosts?

If you have not booked a taxi transfer, the easiest and cheapest ways to get to your host are:

 

➢ Gatwick Airport: Train (direct to Portslade or Hove, 35 to 45 mins) or coach to Brighton (direct, 50 mins)

➢ Heathrow Airport: Coach to Brighton (direct, 2 hours & 15 minutes)

➢ Stansted Airport: Coach to Brighton (changes, 4 hours & 15 minutes to 5 hours & 35 minutes) or train (changes, 2 hours & 42 minutes)

➢ Luton Airport: Coach to Brighton (changes, 3 hours & 50 minutes to 4 hours & 20 minutes) or train (changes 2 hours & 15 minutes)

 

For times and prices we recommend looking at:             Coaches             www.nationalexpress.com                       Trains                   www.nationalrail.co.uk               or www.thetrainline.com

 

 

From arrival at the train or coach station (Portslade, Hove or Brighton) you will need to get a taxi to your accommodation. This will cost between £8 and £20 depending on your address and where you arrive.

 

Questions for 16 & 17 year olds

Is there a curfew?

Yes, you will have a curfew.  Monday to Fridays you need to be home for dinner by 6pm.  Before you come, your parents will fill in a form which gives them an option to set the evening curfew.  We go through this with your host and you must follow this evening curfew at all times.

Who am I studying with?

You will be in classes with adults aged 18 years +

Can I drink alcohol?

No.  It is illegal for people aged 17 and under to buy alcohol.

Is there an emergency contact number?

Of course! We have three emergency numbers, you will find all this information in the student handbook given to you when you become a student at Loxdale. 

Do I need written permission before I can go way for the night?

If you want to go away for a night, or to stay with friends/family, we must have written permission from your parents at least 3 days in advance. We also need the name, address and phone number of where you will be staying.

Will I make my own way to and from school?

Yes, 16 & 17 year olds are unaccompanied to and from school.

Will I have 24 hour supervision?

We do not provide 24 hour supervision for 16 & 17 year old students.

We are ultimately responsible for your safety and welfare whilst you study with us in the UK. If we feel that an activity, trip or situation is unsafe or unsuitable for you, we reserve the right to refuse to let you take part.

Will there be someone to talk to/provide help etc?

As well as meeting you informally every day, Mondays to Fridays, you will meet us on a formal basis once a week to go through progress and check how you are getting on.

We are available to talk to at any time, just come to one of the offices if you need help.

What time must I be home by during the weekdays?

You must be home for dinner by 6pm, Mondays to Fridays

What should I do if I’m feeling ill or need a dentist?

Just come and tell us.  Anna, Mike, and Jodie are happy to help.  Before you arrive, your parents will sign a Safeguarding Form.  In this they will give the school and your host permission to give you medicine or to take you to the doctor or dentist when needed. 

Common questions about lessons
(Out of summer)

What will my first day be like?

Most students are a little nervous on their first day, but you will receive a warm welcome here and all the staff want you to feel happy and relaxed.

Classes normally start at 0900.  Please be at school 10 minutes before this so we can get you settled in your classroom.

You will normally have a listening test and a placement test which looks at your grammar and vocabulary knowledge on your first day.  Then you will also have an interview with one of the teachers so we can evaluate your speaking and listening skills.  This is just for us to be able to place you in the correct level class so please don’t worry about the test.  We have range of different level classes.

On your first day at Loxdale, you will also have a tour around the school and grounds and be introduced to everybody by Anna (Principal), Mike (Office Admin) or James (Director of Studies).  They will also give you more information about the school.

If there are 8 students or less starting at the same time as you, you will start your classes after the break on the Monday. 

If there are 9 or more students starting at the same time as you, you will start your classes on Tuesday.

What do I need to bring on my first day?

On your first day please bring:                  1.  A smile 😊                  2.  Notebook                     3.  Pen/pencil  

How long is a lesson? (out of the summer)

Each lesson is 45 minutes long and normally you have 2 lessons before a break (90 minutes). 

How many students will be in my class? (out of summer)

There are normally a maximum of 14 students in your English class.  There may be certain circumstances where there are 15 but this is rare.  For example, when one existing student is leaving in one week but you test into that level class.  We prefer for you to be in the right level class.

What is a lesson? (out of summer)

At Loxdale we want all our students to experience different learning techniques and to learn about British culture as well as having traditional English lessons.  As part of your course, you will have English lessons, Britain Today lessons, tutorials, a weekly talk, and Applied English classes and, for students who are B2 level (upper-intermediate), also lectures. 

How many English lessons a day do I have? (out of summer)

General English students:                          20 lessons, (15 hours), each week

Intensive English students:                        25 lessons, (18 hours, 45 minutes), each week

English Plus students:  English:              21 lessons (15 hours, 45 minutes), each week                                   Plus subject:       4 lessons (3 hours), each week

Can I tell the teacher what I want to be taught? (out of summer)

Teachers plan their lessons a week in advance.  They have the aims for each lesson and then also the aims for the week (Weekly Plan).  They will also know what their overall plan is for the month as they have a curriculum for each class to advance to the next level.

However, there are many ways that you can influence what you are taught in class. 

One possible way is through the Weekly Plan.  There is a copy of this on the notice board in your classroom and it shows what the teachers are planning to teach you that week.  Your teacher will introduce and explain this at the start of the week.  There is also a section where you can write suggestions for future lessons.   It is an opportunity for you to help choose the lesson content in relation to your language needs.

Your teacher will also discuss what the plan for the following week is during your class on the Thursday or Friday and the class can negotiate the content.

Are there rules in the classroom? (out of summer)

Please be on time.  After the first couple of days, if you are late, the teacher will ask you to wait until the break to come in to class and you will be marked absent.  It slows the lesson down for the other students if students keep coming late.  You must have an 85% attendance record to pass the course and receive a certificate.

Please speak English in these buildings.

You are expected to actively participate, join in with discussions or activities.

You are expected to do your homework outside class each day.  If you don’t, you may not pass the course, and it slows down the learning for the other students.

If you have any difficulties or suggestions, please talk to your teacher.

Turn your telephone off in class, unless using it for vocabulary and research when asked by your teacher.

We do not always allow laptops or ipads/tablets to be used in class.  Your teacher will let you know if you can use it.  If you need one because of learning difficulties, please discuss this with your teacher so we can discuss options.

No food or drink (apart from water) is allowed in the classrooms, library, or self-study room. 

Will I be given homework? (out of summer)

You will be given homework each day.  This is to be done outside class in time for the deadline.

What should I do if my lessons are too easy or too difficult? (out of summer)

There are three processes that show Loxdale which class you should be put in; Listening test, Grammar & Vocabulary test and spoken interview.  Teachers will discuss which class is best for you based on these results.

During the first week, you may feel that your class is either too difficult or too easy.  It can take a little time to settle into a class so please don’t worry for the first three days.  However, after that, if you still feel the class is not at your level, please talk to your teacher and let him/her know how you are feeling. 

If you wish to move up a level, it is important that the teacher has seen what you know.  You should speak up in class, use what you have learnt in class in your homework/essay, do the homework and answer questions.  There is a difference between having seen the grammar/vocabulary and actually using it to show ability.

Our teachers always monitor their students, and it may be that they come to you with the suggestion that you move up a level.

If you wish to change your class, you will have a meeting with your teacher and James, the Director of Studies.  You will talk about the reasons.  If everyone agrees, you will move to a different class.

If the teachers don’t agree that you should change class then they will explain why they advise against it, giving further recommendations for study support.  These notes will be written down and you will have a copy.  In this case, further meetings can be arranged if you wish.  If you are still unhappy after two meetings, you should raise the matter with the principal.

Can I take an exam while I study at Loxdale/ (out of summer)

You don’t have to take an exam but, if you would like to, we hold sessions to tell students more about the various exams and to find out which exam is best for you.  If you want to take an exam in the UK, you can choose between:

Cambridge FCE (First Certificate)

Cambridge CAE (Advanced): These are taken at a Brighton exam centre

Cambridge CPE (Proficiency): The cost of taking these exams is approximately £200. 

IELTS exam: This exam is taken at a Brighton exam centre and costs approximately £225.

LanguageCert exam: This exam is taken at Loxdale.  You can choose from the Speaking exam or the Writing/Reading exam.  Each section costs £60/£80.

If you want to take an exam, we recommend taking the Applied English and/or English Plus exam preparation option.  We also recommend that you join the teacher-guided Self-Study sessions on Monday or Tuesday afternoons to do more exam preparation.



Questions about lessons
(In summer)

What should I know about studying on a summer course at Loxdale?

If you continue your English lessons between mid-June and mid-August, you will have your lessons organised by our partner school, The English Language Centre (ELC). During this period almost all adult students will have their classes at ELC’s main school.  This is a 15 minute bus journey from Loxdale.  The address is 33 Palmeira Mansions, Palmeira Square, Hove, BN3 2GB.

 

The Loxdale staff are still here to help and support you regarding your accommodation, course and wellbeing.

 

If you are aged 17 and 18 years and wish to study with adult students on the General English programme, you may still have your lessons at Loxdale, but you will probably have a different teacher.

Are there rules in the classroom?

In order to make your course with us more beneficial, we expect certain things from you.

 

Please be on time.

You must have an 85% attendance record to pass the course and receive a certificate

Please be respectful of your fellow students and teachers.

What should I do if my lessons are too easy or too difficult?

First, please talk with your teacher.  They are in the classroom and will have seen the effort you have made, your homework and how well you have performed in class.  If you have spoken with your teacher but still feel there is an issues, please talk with the Director of Studies.  They will look at your situation to see how they can help.

What do I need to bring on my first day?

Please bring a pen or pencil and a pad of paper.

What will my first few days be like?

Most students are a little nervous on their first day, but you will receive a warm welcome here and all of us want you to feel happy and relaxed.

 

Please be at school at 0840 on your first day. To start with you will normally have an introduction talk and be introduced to everyone by the Director of Studies.  They or the Social Manager will also give you a tour of the school so you know where everything is.

 

All adult students have their placement test before arrival during the summers, so you will go straight into your class after this information session.

 

Please just ask if you have any questions or any worries, we are here to help.

How many students will be in my class?

There is a maximum of 12 students in your English class.

Can I take an exam whilst I study at Loxdale?

If you are only studying during the summer period and want to take an exam, please let us know before you come.  It is very likely that you will need to take a specialised exam course which has more teaching hours and is an extra cost.  Ideally you need at least 8 to 12 weeks for an exam course.